When your reputation is attacked, what matters is not rushing to sue or to hit back, but a full assessment of the statement, its context, the digital evidence, and the legal consequences, so that you can choose the right course of action in or out of court.1
Choose the service that fits your situation, or start with a consultation to assess the facts and the evidence before deciding which route is right.
Posts, video clips, stories, messages in LINE groups, business reviews, and replies are all evidence that must be preserved properly and interpreted within the right legal framework. This section brings together guidance on preserving digital evidence and on the relationship between defamation under the Criminal Code and the Computer-related Crime Act, stressing that not every case of online defamation is automatically an offense under the Computer-related Crime Act.
Section 14(1) of the Computer-related Crime Act contains the words “which is not an offense of defamation under the Criminal Code” (unofficial translation), and this wording must be interpreted with care. Online defamation is therefore not always automatically an offense under the Computer-related Crime Act.2
Each side starts from a different position and faces different risks, so we begin with your actual situation before proposing a course of action.
We assess the statement, its context, who saw it, and the evidence before deciding whether to negotiate, send a letter, or bring proceedings, so that your response is effective and does not close off your own options.
We prepare your approach before you give a statement, review the allegations, and build defenses such as expression of opinion in good faith or proof of truth, weighing both the outcome of the case and the effect on your reputation.
We plan responses to negative reviews, references in the media, attacks by former employees, and misuse of your name or logo, with a reputation-protection plan that works alongside your communications and HR teams.
We balance the freedom to report with legal liability and professional ethics, distinguishing clearly between the law that applies and professional rules and codes of ethics, which have a different status.
A defamation case calls for an understanding of people, close attention to the evidence, and legal precision.
We listen to the facts, your concerns, the impact on your reputation, and the outcome you actually want.
We examine the statement, its context, who received it, the date and time, the channel of publication, and the related digital evidence.
We weigh the options: negotiation, a demand letter, a criminal complaint, litigation, defending the case, or a claim for compensation.
We carry out the chosen approach, whether in negotiation, before the inquiry official, in court, or in communications with the other party.
We summarize the outcome, put preventive measures in place, and help the person or organization communicate more carefully going forward.
Not sure where to start? We can help you set the priorities.
Before you sue, plead, or respond, you need to see both the shape of the case and the impact on your reputation.
Pursuing a defamation case is not simply a matter of proving who said what. It also requires considering to whom the statement was published, in what context, how much the injured person was affected, and whether the other side may raise the defenses of expression of opinion in good faith or proof of truth.
Analyzing first reduces the risk of unnecessary litigation, lowers the chance of a counter-suit, and helps an accused person plan a careful defense without closing off their own options from the outset.
More about us (Thai)Each article weighs the statutory text, Supreme Court precedent, and practical experience together, so that you can see the legal principle, the court’s reasoning, and the options that work in practice. The articles are currently in Thai.
If you are facing a post, an allegation, a review, a news report, or a message that affects your reputation, starting the right way matters more than responding immediately. Send us the basic facts so that our team can assess the approach that fits your facts and evidence.
We reply within one business day — your information is kept strictly confidential.
300/90 Nawamin Road, Nawamin Subdistrict, Bueng Kum District, Bangkok 10240 · Monday–Friday 09:00–18:00
Send the details of your matter directly by email. You may attach supporting documents; there is no form to fill in.
contact@eksiamlegal.comMonday–Friday 09:00–18:00 · Your information is kept confidential
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If a post, review, or message has damaged your reputation or your business’s, preserve the evidence before the statement is edited or deleted, and note that a criminal complaint for defamation must be lodged within three months from the date you learned of the offense and of the identity of the offender.
☎ Call 081 654 5922If you have received a summons or a formal notice, or are concerned that something you have already posted could become a case, reviewing the facts and the evidence before you give a statement or negotiate will let you see all of your options.
☎ Call 081 654 5922Send the details of your matter directly by email. You may attach supporting documents; there is no form to fill in.
contact@eksiamlegal.comMonday–Friday 09:00–18:00 · Your information is kept confidential