1. Data Collected
The website collects only the personal data necessary to provide its services, namely a contact name, telephone number, email address, the channel through which the user wishes to be contacted back, and the details of the matter that the user enters in the intake form. Sensitive data beyond what is necessary is not requested.
2. Purposes of Use
The data received is used to consider the initial request, to contact the user back to discuss the options, and to prepare the necessary legal documents where a written agreement to take on the case has been made. The data is not used for marketing in any way to which the user has not consented.
3. Disclosure of Data
Users’ data will not be disclosed to outside persons, except where required by law or in order to comply with an order of a court or of an official acting within their authority.
4. Retention Period
Data is retained only for as long as necessary for the purposes of the service and as required by law. When it is no longer needed, the data is deleted or destroyed securely.
5. Rights of the Data Subject
Data subjects have the right to access, to request correction of, to request erasure of, to request restriction of the use of, and to object to the processing of their data, as provided by the Personal Data Protection Act B.E. 2562 (2019) (PDPA). To exercise these rights, please contact us by email at contact@eksiamlegal.com.
6. Security
Data is stored in systems with appropriate protective measures. However, the transmission of data over the internet cannot be protected in every case, and users should think carefully before sending sensitive data beyond what is necessary.
7. Cookies and Measurement Tools
This website uses Google Analytics 4 (a measurement tool of Google LLC) to count visitors, pages viewed, traffic sources and clicks on contact channels, namely telephone, LINE, WhatsApp, email and form submissions. Google Consent Mode is set to default to “denied”, so analytics cookies and advertising cookies operate only after the user clicks “Accept all” in the consent banner. If the user selects “Necessary only”, the browser still sends cookieless signals to Google, which are used to estimate the overall number of visitors.
For users who consent, visit data may be used to build audiences for showing advertisements, through the advertising services of Google or Meta, to people who have previously visited the website. Data of users who select “Necessary only” is not used for this purpose.
The user’s choice is stored in the user’s own browser. Users may change their choice or withdraw consent at any time through the “Cookie settings” link in the contact section at the bottom of the page, or by deleting this website’s data in the browser. Withdrawal of consent does not affect processing carried out before the withdrawal.
Form Data and Receiving News
Messages from the contact form are sent through the form-receiving system of Eksiam & Partners Co., Ltd., which runs on the services of Cloudflare, Inc. They are then sent by email to the company and recorded in a contact database on Google Sheets in the company’s Google account, which is not shared with any other person. The system attaches the source of the visit, namely the utm_source, utm_medium and utm_campaign values, the referring website and the first page visited, so that the company knows how the person found the website. These service providers may store data on servers outside Thailand.
The “consent to receive news” box in the form is optional and separate from consent to be contacted back. Only those who tick this box will receive news and service information by email or LINE according to the topics they are interested in. Users may withdraw consent at any time by notifying contact@eksiamlegal.com or by replying to the news message. Withdrawal of consent does not affect contact regarding the matter requested.
8. Contact
If you have any questions about this privacy policy, please contact contact@eksiamlegal.com.
This policy may be revised from time to time, and the date of the latest revision will be shown on this page.